Protecting Your Account

Keeping your PokéSales account secure is essential for a safe and smooth experience on the platform. Follow these best practices to prevent unauthorized access, phishing attempts, and account-related issues.

• Choose a password with a mix of uppercase and lowercase letters, numbers, and symbols.

• Avoid using easily guessed passwords like "123456" or "pokemon123."

• Do not reuse passwords from other websites.

• If available, enable 2FA for an extra layer of security.

• This ensures that even if someone has your password, they won’t be able to access your account without the verification code.

• PokéSales will never ask for your password via email or direct message.

• Avoid clicking on suspicious links claiming to be from PokéSales.

• If you receive a suspicious message, verify it by checking the official website.

• Since your email is linked to your account, ensure it has a strong password and 2FA enabled.

• Regularly check for unauthorized login attempts or password reset requests.

• Be cautious of messages from unknown users requesting sensitive information.

• Do not share your login credentials with anyone.

• If an offer or request seems suspicious, trust your instincts and avoid engaging.

• If you access PokéSales from a public or shared computer, always log out when you’re done.

• Avoid saving passwords on public devices.

• Regularly review your account settings and recent activity.

• If you notice any unauthorised changes, reset your password immediately.

• Reset your password immediately using the Forgot Password feature.

• Contact PokéSales support to report the issue and secure your account.

• Check your email for any security alerts or changes made without your knowledge.

By following these security measures, you can keep your PokéSales account safe from potential threats. If you suspect any suspicious activity, report it immediately to maintain a secure trading environment for everyone.