Using the Platform Safely
At PokéSales, we want to create a secure and trustworthy environment for all users. While we facilitate connections between buyers, sellers, and traders, it is important to stay informed and take precautions when making transactions. Here are some key guidelines to ensure your safety when using the platform.
Utilise PokéSales’ messaging system to discuss transactions. Users phone numbers are available for communications but if you're unsure then avoid taking conversations off-platform where we cannot provide support.
Be cautious of users pressuring you to make quick deals or requesting personal contact details too soon.
If you encounter suspicious activity, report the user immediately through our reporting system.
2. Verifying Sellers and Buyers
Check user profiles, ratings, and reviews before proceeding with a transaction.
If a deal seems too good to be true, take extra precautions or reconsider.
When possible, ask for additional photos or videos of the product to verify its condition.
3. Safe Payment Practices
PokéSales does not process payments for transactions between users. Use secure payment methods such as PayPal Goods & Services or bank transfers with protection policies.
Avoid sending money via non-reversible methods such as direct bank deposits, cryptocurrency, or gift cards unless you fully trust the seller.
Do not share sensitive financial details with other users.
4. Meeting in Person
If trading or selling in person, meet in a well-lit, public place, preferably during the day.
Bring a friend along if possible and let someone know your meeting location.
Inspect the product thoroughly before finalising the exchange.
5. Avoiding Scams and Fraud
Be wary of users who offer high-value items at significantly lower prices.
Avoid dealing with users who refuse to use verifiable payment methods or insist on rushing a transaction.
Report any fraudulent behavior to PokéSales so we can investigate and take action.
6. Protecting Your Account
Use a strong, unique password for your PokéSales account.
Never share your login details with anyone.
7. Reporting Issues
If you experience any problems, such as unresponsive users, suspicious listings, or potential scams, use our in-platform reporting feature or contact our support team. We take all reports seriously and will investigate accordingly.
By following these guidelines, you can enjoy a safer and more reliable experience on PokéSales. Happy collecting, trading, and selling!